Refund Policy

1. No Returns or Exchanges


We take great care in providing you with high-quality kids' clothing. Please note that we do not accept returns or exchanges unless the item you received is defective.


2. Defective Items


We stand by the quality of our products. In the rare event that you receive a defective item, we're here to assist you.


3. Defective Items Return Procedure


  • Contact us: If you believe you have received a defective item, please contact our customer service team at info.totstyle.co@gmail.com within 7 days of receiving your order. Provide your order number, a description of the defect, and photographs showing the issue.

  • Verification: Our team will verify the defect based on the provided information.

  • Options: Upon verification, you will be eligible for either a full refund to your original payment method or an exchange for the same item, if available.


4. Non-Returnable Items

Please note that items marked as final sale, washed, worn, or damaged items not in their original condition, and items returned more than 14 days after the original purchase date are non-returnable.


5. Contact Us

If you have any questions about our strict No Returns or Exchanges policy or need assistance with a defective item, please contact us at info.totstyle.co@gmail.com.


Thank you for choosing Totstyle.co !